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OHQ's records are enough evidence of a fee that is payable unless they are shown to be incorrect. Customer will certainly use its sensible efforts to alert OHQ of any invoice disagreement within fourteen (14) days of invoice of an invoice, complying with the process described in Section 15. If Customer disputes a billing, the invoice must proceed to be paid on schedule nonetheless OHQ will certainly credit or reimburse Customer if it is later fairly identified by OHQ or according to the conflict resolution procedure outlined in Section 15 that the billing was inaccurate and the Consumer is qualified to a credit score or refund.
Such alterations may consist of, without constraint, modifications to the amounts of the Subscription Charges or Usage Fees for OHQ Paid Services, modifications to the use allocations included in the Pricing Plans, and discontinuation of Rates Strategies. (a) Each such revision will take effect after affordable advance created notification is offered to Consumer (as an example, by being uploaded to the OHQ Web Site), except that any type of such modification that influences a Selected Paid Solution will apply to Client starting at the commencement of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ offers notice of such modification to Client based on Area 16.8.
If Consumer does not end its usage of any damaged Selected Paid Service before the reliable day of such revision, Customer will be deemed to have consented to such modification with respect to such Selected Paid Solution. (b) If a Rates Strategy picked by Client is discontinued, OHQ will offer Client with affordable advance notification of no much less than thirty (30) days and Customer will be offered the choice of choosing a brand-new Prices Plan from then-current pricing plans supplied by OHQ.
For evasion of question, this paragraph does not use to modifications to the Cost List, which are dealt with in Area 7 (virtual receptionist free trial).1. Customer stands for that all info offered by Customer and its customers to OHQ (consisting of, without limitation, all call info and details regarding Client's Bank card) is precise, up-to-date and total at the time it is given to OHQ
Client should whatsoever times follow all regulations, guidelines, criteria and codes relevant in link with its use OHQ Offerings and the Customer's supply of its product or services to its customers. Customer will certainly not use any kind of OHQ Offerings to involve in, or to encourage or help others to take part in, any kind of prohibited or illegal tasks.
If a new Paid Solution Term starts earlier than 3 (3) days after such email is sent out, Client will certainly incur the suitable Registration Fee for the brand-new Paid Solution Term (the ""). The reliable day of such termination will certainly be either (i) the Requested Discontinuation Day, or ought to Consumer not mention a Requested Termination Date, (ii) the last day of the Final Paid Solution Term.
Where Customer ends pursuant to this Section 10.1(b): (i). The Subscription Charges that have been pre-paid will be retained and the OHQ Offerings available to Consumer till the last day of the Final Paid Service Term (based on reinstatement costs under provision 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit rating will certainly be preserved by OHQ for future usage by Consumer if Consumer chooses to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Adhering to termination of any type of OHQ Service, OHQ will certainly not be liable in any type of method for answering telephone calls, taking or delivering messages, or doing any type of various other activities about such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might terminate Client's Account and Consumer's access to the Account.
(e) Complying with discontinuation of any kind of OHQ Services, OHQ will certainly have no commitment to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to reinstate or otherwise recommence a terminated OHQ Services, OHQ may call for that Consumer pay a reinstatement cost of $30 (to cover OHQ's affordable prices in processing the reinstatement) Details gathered by OHQ from Customer and its customers might be made use of, revealed and shared by OHQ based on OHQ's personal privacy plan as readily available on the OHQ Site ("") and as may be amended periodically.
The Controller thus designates the Processor with respect to handling tasks taken on in the course of the stipulation of receptionist solutions. OHQ and Consumer recognize and concur that the Cpu undergoes the adhering to obligations: The Cpu shall conform with the relevant Data Protection Regulations and have to: (a) just act on the written guidelines of the Controller and ensure those acting under their authority do the very same; (b) make sure that people refining the data undergo an obligation of self-confidence; (c) utilize its finest endeavours to secure and secure all personal data from unsanctioned or illegal processing, consisting of (however not limited to) unintentional loss, damage or damage; (d) make sure that all handling fulfills the demands of the GDPR and relevant Information Defense Legislation; (e) guarantee that where a Sub-Processor is used, they: only engage a Sub-Processor with the previous authorization of the Controller; educate the Controller of any type of designated adjustments worrying Sub-Processors; they apply a created contract containing the same information protection commitments as laid out in these Terms; comprehend that any type of failure on the part of the Sub-processor to abide by the Information Defense Laws, the Processor stays totally reliant the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in offering subject gain access to and allowing information based on exercise their civil liberties under the Data Defense Laws.
The Controller shall execute adequate and appropriate onboarding and due diligence look for all Cpus, with a complete evaluation of the mandatory Data Defense Law requirements. The Controller shall verify that the Cpu has adequate and recorded procedures for information breaches, data retention and information transfers in area. The Controller shall get evidence from the Cpu regarding the: (a) confirmation and dependability of the workers used by the Processor; (b) any certifications, accreditations and policies as referred to in the onboarding procedure; (c) technological and functional steps utilized in guarding the Personal Information; and (d) treatments in position for allowing data based on exercise their rights, consisting of (however not restricted to), subject gain access to requests, erasure & rectification procedures and restriction of handling procedures.
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