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OHQ's records are sufficient proof of a fee that is payable unless they are revealed to be incorrect. Consumer will certainly utilize its reasonable endeavours to alert OHQ of any kind of invoice dispute within fourteen (14) days of invoice of a billing, adhering to the procedure detailed in Section 15. If Consumer conflicts an invoice, the billing has to proceed to be paid on time nevertheless OHQ will certainly credit or refund Client if it is later on sensibly identified by OHQ or pursuant to the dispute resolution procedure described in Area 15 that the billing was wrong and the Client is entitled to a debt or reimbursement.

Such alterations may include, without constraint, modifications to the amounts of the Subscription Fees or Use Charges for OHQ Paid Solutions, adjustments to the usage allocations consisted of in the Pricing Plans, and discontinuation of Rates Plans. (a) Each such modification will certainly take effect after sensible advancement written notification is given to Customer (for example, by being posted to the OHQ Internet Site), except that any such modification that impacts a Selected Paid Solution will relate to Customer starting at the commencement of a Paid Service Term beginning no less than thirty (30) days from the date which OHQ supplies notification of such modification to Client according to Section 16.8.

If Client does not end its use any type of afflicted Selected Paid Service prior to the efficient date of such revision, Customer will certainly be considered to have actually agreed to such modification relative to such Selected Paid Service. (b) If a Pricing Strategy selected by Customer is ceased, OHQ will certainly provide Consumer with sensible advance notification of no less than thirty (30) days and Customer will certainly be provided the choice of choosing a brand-new Prices Plan from then-current rates plans supplied by OHQ.

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For avoidance of doubt, this paragraph does not apply to adjustments to the Catalog, which are addressed in Area 7 (best virtual medical receptionist).1. Customer stands for that all info provided by Customer and its customers to OHQ (including, without restriction, all call information and information regarding Client's Bank card) is exact, current and complete at the time it is given to OHQ

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Client must whatsoever times follow all legislations, regulations, criteria and codes suitable in link with its use of OHQ Offerings and the Consumer's supply of its services and product to its callers. Client will certainly not use any kind of OHQ Offerings to engage in, or to motivate or aid others to involve in, any type of prohibited or fraudulent tasks.

If a new Paid Solution Term starts earlier than three (3) days after such e-mail is sent out, Client will certainly incur the suitable Subscription Cost for the brand-new Paid Solution Term (the ""). The effective day of such discontinuation will be either (i) the Requested Discontinuation Date, or needs to Consumer not state a Requested Discontinuation Date, (ii) the last day of the Final Paid Service Term.

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Where Consumer terminates according to this Area 10.1(b): (i). The Subscription Charges that have been pre-paid will be kept and the OHQ Offerings available to Client till the last day of the Last Paid Service Term (subject to reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Use Credit rating will be kept by OHQ for future use by Customer if Customer chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Following discontinuation of any OHQ Solution, OHQ will not be accountable whatsoever for answering phone calls, taking or supplying messages, or doing any type of other tasks about such OHQ Service. (c) Upon termination of all OHQ Services, OHQ may terminate Consumer's Account and Client's access to the Account.

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(e) Following discontinuation of any OHQ Solutions, OHQ will have no commitment to renew or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to restore or otherwise recommence an ended OHQ Providers, OHQ may need that Consumer pay a reinstatement cost of $30 (to cover OHQ's practical prices in processing the reinstatement) Information collected by OHQ from Customer and its customers might be utilized, divulged and shared by OHQ according to OHQ's personal privacy plan as available on the OHQ Website ("") and as might be changed periodically.

The Controller thus appoints the Processor with regard to handling activities embarked on in the program of the provision of assistant services. OHQ and Customer acknowledge and agree that the Processor undergoes the following responsibilities: The Cpu will abide by the relevant Data Defense Laws and have to: (a) just act upon the created guidelines of the Controller and ensure those acting under their authority do the exact same; (b) guarantee that people processing the information go through an obligation of confidence; (c) utilize its best endeavours to secure and protect all personal data from unauthorised or unlawful processing, including (yet not restricted to) unintentional loss, damage or damages; (d) guarantee that all processing satisfies the needs of the GDPR and related Information Defense Laws; (e) make certain that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the previous consent of the Controller; inform the Controller of any intended modifications worrying Sub-Processors; they implement a written agreement including the same information security commitments as set out in these Terms; comprehend that any kind of failure on the component of the Sub-processor to adhere to the Information Security Regulation, the Cpu stays fully liable to the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in giving subject access and allowing information subjects to exercise their civil liberties under the Information Defense Regulations.

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The Controller will perform sufficient and appropriate onboarding and due persistance look for all Processors, with a complete analysis of the necessary Information Protection Legislation requirements. The Controller will verify that the Processor has adequate and recorded procedures for information breaches, data retention and information transfers in position. The Controller shall get proof from the Cpu as to the: (a) verification and dependability of the workers made use of by the Processor; (b) any type of certificates, certifications and policies as described in the onboarding process; (c) technical and functional steps used in protecting the Personal Data; and (d) procedures in position for permitting data subjects to exercise their civil liberties, consisting of (however not restricted to), subject accessibility demands, erasure & correction treatments and limitation of handling procedures.