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OHQ's documents are enough evidence of a cost that is payable unless they are revealed to be wrong. Customer will certainly use its practical efforts to alert OHQ of any type of billing disagreement within fourteen (14) days of receipt of a billing, following the procedure detailed in Area 15. If Customer disputes a billing, the billing needs to proceed to be paid promptly however OHQ will attribute or refund Consumer if it is later sensibly identified by OHQ or according to the disagreement resolution process outlined in Section 15 that the billing was incorrect and the Customer is entitled to a credit history or refund.

Such modifications might consist of, without restriction, modifications for the Subscription Fees or Use Fees for OHQ Paid Solutions, adjustments to the use allowances included in the Rates Plans, and discontinuation of Prices Strategies. (a) Each such alteration will certainly work after practical breakthrough created notice is offered to Client (as an example, by being uploaded to the OHQ Internet Site), other than that any kind of such revision that impacts a Selected Paid Solution will relate to Client starting at the start of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ gives notice of such alteration to Client according to Section 16.8.

If Customer does not end its use any type of affected Selected Paid Solution prior to the reliable day of such revision, Customer will be deemed to have concurred to such revision with regard to such Selected Paid Solution. (b) If a Prices Plan chosen by Consumer is stopped, OHQ will provide Client with affordable advance notice of no much less than thirty (30) days and Customer will be offered the alternative of choosing a brand-new Pricing Strategy from then-current rates strategies used by OHQ.

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For evasion of uncertainty, this paragraph does not relate to modifications to the Catalog, which are dealt with in Area 7 (receptionist answering phone calls).1. Client stands for that all information provided by Customer and its customers to OHQ (consisting of, without constraint, all get in touch with information and information regarding Consumer's Charge card) is precise, updated and complete at the time it is offered to OHQ

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Consumer needs to in any way times adhere to all legislations, regulations, standards and codes relevant in link with its use of OHQ Offerings and the Consumer's supply of its product and solutions to its callers. Customer will certainly not utilize any type of OHQ Offerings to take part in, or to encourage or help others to take part in, any illegal or fraudulent tasks.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent out, Consumer will certainly sustain the relevant Subscription Cost for the new Paid Solution Term (the ""). The efficient date of such discontinuation will certainly be either (i) the Asked For Termination Date, or needs to Consumer not state an Asked for Discontinuation Date, (ii) the last day of the Last Paid Service Term.

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Where Client ends pursuant to this Section 10.1(b): (i). The Subscription Fees that have been pre-paid will be maintained and the OHQ Offerings offered to Consumer till the last day of the Last Paid Solution Term (subject to reinstatement fees under clause 10.3(e)) and the unused balance of the Prepaid Usage Credit rating will certainly be retained by OHQ for future usage by Consumer if Consumer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Following termination of any OHQ Solution, OHQ will not be liable by any means for responding to calls, taking or supplying messages, or performing any kind of other activities in link with such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ may end Consumer's Account and Consumer's access to the Account.

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(e) Complying with termination of any kind of OHQ Solutions, OHQ will have no responsibility to renew or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to reinstate or otherwise recommence an ended OHQ Providers, OHQ might call for that Customer pay a reinstatement cost of $30 (to cover OHQ's sensible costs in refining the reinstatement) Information gathered by OHQ from Customer and its callers may be utilized, revealed and shared by OHQ based on OHQ's privacy plan as available on the OHQ Web Site ("") and as might be modified periodically.

The Controller thus assigns the Cpu with regard to processing activities undertaken during the arrangement of receptionist services. OHQ and Customer acknowledge and concur that the Cpu undergoes the complying with obligations: The Processor shall abide by the pertinent Information Protection Laws and should: (a) just act upon the composed guidelines of the Controller and make sure those acting under their authority do the exact same; (b) make sure that individuals processing the data undergo an obligation of self-confidence; (c) utilize its best efforts to protect and safeguard all individual data from unauthorised or illegal processing, consisting of (but not restricted to) unexpected loss, damage or damages; (d) make certain that all processing fulfills the demands of the GDPR and relevant Information Defense Legislation; (e) make certain that where a Sub-Processor is used, they: just involve a Sub-Processor with the previous consent of the Controller; inform the Controller of any kind of desired adjustments worrying Sub-Processors; they carry out a composed contract consisting of the very same data defense commitments as set out in these Terms; understand that any failure for the Sub-processor to adhere to the Data Defense Laws, the Processor remains totally reliant the Controller for the efficiency of the Sub-Processor's commitments; and assist the Controller in providing subject gain access to and allowing information based on exercise their civil liberties under the Information Protection Rules.

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The Controller will carry out sufficient and ideal onboarding and due diligence checks for all Cpus, with a full evaluation of the necessary Information Protection Regulation needs. The Controller will validate that the Processor has ample and recorded processes for data violations, information retention and data transfers in position. The Controller will get proof from the Cpu regarding the: (a) confirmation and reliability of the workers used by the Cpu; (b) any kind of certifications, certifications and plans as described in the onboarding procedure; (c) technological and operational steps utilized in securing the Personal Data; and (d) procedures in location for enabling information based on exercise their legal rights, including (but not restricted to), subject access demands, erasure & rectification treatments and limitation of processing actions.